Privacy policy

PRIVACY POLICY

BAT MAN UK is committed to ensuring that your privacy is protected.

This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. THE INFORMATION WE COLLECT AND HOW WE USE IT

1.1 When you order goods from our website, we need to know your name, postal address, email address, telephone number, and credit card details.

1.2 We gather this information to allow is to process your registration, process any orders that you make and to keep you informed about promotions.

The relevant information is then used by us to communicate with you on any matter relating to your purchase.

1.3 We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include any information that can be used to identify any individual.

1.4 From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for feedback and comments on our services.

1.5 We may also wish to provide you with information about special feature of our website or any other service products we think may be of interest to you. If you would rather not receive this information please send an email to sales@batmanuk.com

1.6 We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to sales@batmanuk.com

2. OUR USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES

2.1 Cookies are small text files for storing small pieces of data on a web client (ie the web browser on a computer). A web server may store cookies in a user’s browser or request the browser to transmit a certain data to the web server.

2.2 Names and addresses are collected and stored within the site, and can be administered by the customer, over a secure connection, upon providing an authenticated username and password; addresses can be edited, deleted or created.

The user can also elect to receive newsletters and can change their preferences regarding this by accessing the secured customer page.

2.3 Cookies are not necessary for using the site, however upon successful login the user can elect to have the site ‘remember’ them which does use locally-stored cookies.

2.4 Checkout processes are not stored within the site

3. HOW WE PROTECT YOUR INFORMATION

3.1 The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

3.2 Personal data is secured by a username and password combination and accessed over a secure connection (SSL)

3.3 We also keep your information confidential. The internal procedures of Batman UK cover the storage, access and disclosure of your information.

3.4 Any payment details provided during the Checkout process are NOT stored within the site, and our staff cannot access such information.

3.5 All payments are processed by Sage Pay.

4. SALE OF BUSINESS

4.1 If the business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed onto the new owners of the business

5 UPDATING YOUR DETAILS

5.1 If any of the information that you have provided to Bat Man UK changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email to sales@batmanuk.com or in writing to Batman UK, ADDRESS……

6. YOUR CONSENT

6.1 By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

6.2 Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

(discuss any specific overseas transfers that are known about, explain the steps taken to ensure adequate protections are in place, and if necessary obtain consent under the Data Protection Act 1998 Sch 4 in relation to these)

7. HOW TO CONTACT BATMAN UK

7.1 We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to sales@batmanuk.com

 

Batteryman Ltd T/A Bat Man UK

Unit 4 Birmingham Business Park

Kingsbury Road

Erdington

Birmingham B24 9PS